Settlement Services

Immigrant and refugee women and their families experience many short and long term barriers to integration. Our services ranges from assistance with basic survival and orientation, such as securing social assistance, to helping long time immigrants who continue to experience barriers.

Newly arrived immigrants receive one-to-one information, orientation, referrals, documentation, interpreting, translation, occasional escorts, supportive counselling and advocacy.

Through intake and assessment, staff is able to provide information and counselling as well as referral to other services in the community. Client are provided with settlement information and support in such areas as:

  • Temporary or permanent housing;
  • Child care services and public education for children;
  • English language classes;
  • Interpretation services;
  • Employment services;
  • Government services (Social Insurance Number, Health Card, etc.);
  • Legal services and legal aid;
  • Access to Health services;
  • Training and adult education programs; and
  • Completion and assistance with immigration forms and processes.

WWCC’s settlement services are offered across the city of Toronto at our offices and several community and health centres.

WWCC also hosts an annual income tax clinic for low-income clients with volunteer interpreters available.