Settlement Services for Newcomers

Immigrant and refugee women and their families experience many short and long term barriers to integration. Our service ranges from assistance with basic survival and orientation, such as securing social assistance, to helping long time immigrants who continue to experience barriers.

Newly arrived immigrants receive one-to-one information, orientation, referrals, documentation, interpreting, translation, occasional escorts, supportive counselling and advocacy.

Counselling and support groups assist women in dealing with issues of isolation from their extended families who remain in the home country, family problems related to adaptation to a new culture and family re-unification, domestic and family violence, unfamiliarity with Canadian institutions including schools, the legal system, health care as well as barriers to participating in civic activities.

WWCC's settlement services are offered across the city of Toronto at our offices and several community and health centres.

WWCC also hosts an annual income tax clinic for low-income clients with volunteer interpreters available.