New Client Portal Improves Access to Services
At Working Women Community Centre (WWCC), we believe that access to information and services is a cornerstone of successful settlement for newcomer women and families. Thanks to a generous $199,200 Resilient Communities Fund grant from the Ontario Trillium Foundation (OTF), we’ve taken a major step forward in making that access easier, faster, and more inclusive.
On Tuesday, we were honoured to welcome one of our former volunteers Lourdes David back as a representative of MPP Marit Stiles’ office and the Ontario Trillium Foundation to celebrate the launch of our new online Client Portal—a digital tool designed to connect newcomer women and families with the resources they need to thrive in their new communities.
“The new online client portal is a great example of innovation meeting community needs,” said Marit Stiles, MPP for Davenport. “With the generous support of the Ontario Trillium Foundation, the Working Women Community Centre can continue to make a positive impact in the lives of newcomer women and their families.”
The two-year grant, awarded in 2023, enabled us to build a user-friendly portal that includes:
- Videos to help clients understand available services
- A new online calendar for easy scheduling
- Streamlined access to essential resources and information
“We would never have had the resources to complete this work without the Ontario Trillium Foundation,” said Vanda Henriques, Executive Director of WWCC. “The Covid pandemic highlighted the need for us to improve our online supports, as it is now the main way people find us and connect to our services. The portal also saves us time by helping people prepare for meetings and showcasing the range of opportunities for families.”
At WWCC, we’re proud to serve over 3,000 families each year through our Gladstone location, offering settlement support, community programs, and a welcoming space for newcomers to build their futures.
We’re deeply grateful to the Ontario Trillium Foundation for recognizing the importance of digital accessibility and for supporting our mission to empower newcomer women and families.
To learn more about our programs or explore the new Client Portal, visit https://clientportal.workingwomencc.org.
