Empowering Newcomers: LINC Program Highlights from Fiscal 2024–25

At Working Women Community Centre (WWCC), our Settlement Program continues to be a lifeline for newcomers, immigrants, and refugees—especially women and their families—navigating the complexities of starting life in Canada. 🧭 Helping Newcomers Find Their Way Our culturally sensitive services are designed to empower clients to become confident, self-sufficient members of their new communities. This year, we provided: One-on-one case management and needs assessments Information and orientation sessions Women’s support groups Help with essential documentation and benefits We also made internal referrals to WWCC programs like LINC, Food Security, HIPPY, Caregiver Support, and Community Development, and external referrals to housing, employment, legal aid, healthcare, and mental health services. 💡 Innovations That Made a Difference This year marked the full implementation of our digital booking system , improving accessibility and reducing wait times. We also expanded internal program integration, making transitions smoother for clients across services. These changes have streamlined service delivery and helped us respond more efficiently to the evolving needs of our community. 💬 Stories of Strength and Transformation Settlement is more than paperwork—it’s about people. Here are just a few powerful stories from this year: Susana’s Journey Arriving in Canada in 2016, Susana faced language barriers and an unfamiliar job market. With WWCC’s support, she gained permanent residency in 2021, joined our women’s support group, and launched a successful cleaning business. Today, she’s preparing to apply for citizenship and considering hiring staff—proof that with the right support, dreams can flourish. A Story of Courage One client, newly arrived in Canada, found herself in an abusive domestic situation. Feeling isolated, she turned to WWCC. We connected her with specialized support services, and she bravely left the abusive environment. Today, she’s rebuilding her life with hope and confidence.  Words of Gratitude "Thank you for guiding me through my PR application. Our meeting gave me light in a difficult time." — Mary "I’ve now received my citizenship card. Thank you again, Miss Lidiane, and the amazing team at WWCC!" — M.J. 🔭 Looking Ahead As we continue to grow and evolve, our focus remains on empowering newcomers with the tools, knowledge, and support they need to thrive in Canada. Every story, every milestone, and every connection reminds us why this work matters.

The On Your Mark Tutoring and Mentoring Program continues to be a vital source of academic support for Spanish and Portuguese-speaking children and youth in Grades 1–12. Through free tutoring and mentoring, the program helps students build academic confidence, strengthen study habits, and feel more capable in their learning journey. But the real story of On Your Mark is told through the voices of the families and students whose lives have been touched. “With three kids—ages 16, 13, and 8—we needed extra support in English, especially with writing. Since starting tutoring, we've seen a real improvement. They’re more confident and organized. The consistent support has made a noticeable difference.” — J.P. Learning That Builds Confidence This year, 173 students participated in the program—69 Portuguese-speaking and 98 Spanish-speaking, including 50 high school students and 123 elementary students. Behind these numbers is a community of care: 200 generous volunteers 25 dedicated participant supervisors 16 York University teacher candidates  Their commitment created a nurturing and inclusive learning environment where students could thrive—not just academically, but emotionally. “My Grade 1 daughter can now read books at a higher level. She loves her teacher and never wants to miss a day. Thank you for this opportunity.” — O.H. “My son became more responsible and prepared. His school performance improved, and he received recognition throughout the year. Thank you for being so attentive.” — Z.C. Beyond Academics: Building Resilience and Belonging This year, On Your Mark expanded its reach by introducing sports, culture, and community programming. Eleven female students participated in Jays Care’s empowering sports initiative , attending weekly sessions that built teamwork and self-esteem. A partnership with the Toronto Raptors clinic gave students new opportunities to grow through play and leadership. These experiences helped students develop not just academic skills, but life skills—building resilience and a sense of belonging. “This program helped my daughter adapt and better understand her classroom doubts. We’re very grateful and hope more families can benefit.” — L.M. “When we arrived in Canada, none of my children spoke English. This program has helped my daughter academically and emotionally. Her anxiety and depression have eased. I’m truly grateful.” A Lasting Impact The influence of On Your Mark reaches far beyond the classroom. It touches homes, hearts, and futures. “There are no words to describe the support you provide. Ms. Mireya, Sonia, and teacher Annabel Wong have instilled strong values and confidence in my daughter. Your love and professionalism have made a lasting impact.” “And all of this is completely free. You may know this, but you can’t imagine how much help you provide or the tremendous impact you have on those most in need. THANK YOU!!!” — D.K. With Deep Gratitude To our volunteers: your generosity, time, and unwavering commitment have made all of this possible. You’ve helped students believe in themselves, overcome challenges, and discover the joy of learning. Your impact is felt in every smile, every breakthrough, and every word of thanks from families who now feel supported and hopeful. Looking Ahead As we look to the future, On Your Mark remains committed to nurturing young minds through education, mentorship, and meaningful connection. Every tutoring session, every mentoring moment, and every shared experience is a step toward a brighter, more confident future for the children and youth we serve.

The Victoria Park Community Hub is more than just a building—it’s a trusted space where people come to feel safe, supported, and connected. For 15 years, the Hub has been a vital part of the neighbourhood, offering programs and services that meet people where they are and help them move forward. As we prepare to celebrate the Hub’s 25th anniversary , we honour its legacy as a place where residents of all ages and backgrounds come together to learn, grow, and build meaningful relationships. The Hub has become a cornerstone of community life—where people don’t just access services, they find belonging and opportunity. 🧘‍♀️ Programs That Empower and Help People Grow Access to programs at the Hub is more than a convenience—it’s a lifeline. Whether someone is learning English, gaining digital skills, or joining a wellness class, each program is designed to help people build confidence, develop new abilities, and take meaningful steps forward in their lives. Programs include: Fitness & Wellness : Resident-led yoga and fitness sessions promote physical and mental health Digital Literacy : Computer classes and tech support help residents of all ages stay connected Cook & Learn : Hands-on cooking classes teach healthy, affordable meal preparation G1 Driving Program : Supports newcomer women through skill-building and social engagement Arts & Culture : Chinese painting clubs and seasonal events celebrate creativity and heritage Language & Learning : English conversation circles and newcomer supports foster confidence Settlement Services : Parenting programs and culturally relevant supports help families thrive Food Security : Food programs and food handler training address affordability and access These programs don’t just build skills—they help people rediscover their strengths, connect with others, and feel empowered to shape their futures. 🛠️ A Space for Opportunity The Hub also plays a key role in helping residents explore career pathways and build economic resilience. Through: Construction career info sessions Pre-apprenticeship workshops Networking events with industry leaders Residents gain access to opportunities that can lead to meaningful employment and long-term stability. 🎉 Looking Ahead: Celebrating 25 Years As the Victoria Park Hub marks its 25th anniversary , we celebrate the thousands of lives it has touched and the community it continues to strengthen. This milestone is not just a reflection of years gone by—it’s a launchpad for the future. We remain committed to deepening our impact, expanding our programs, and continuing to be a safe, inclusive space where everyone is welcomed with respect and care. Whether you're looking to participate, volunteer, or collaborate—the Hub is here for you.

When people feel connected, they feel at home.

🌱 Empowering Young Mothers: A Year of Growth with HIPPY Toronto